Startups and investment
How to prepare for an ESG due diligence questionnaire
An investor has sent an ESG questionnaire mid-diligence. Here is what is likely to be in it, what evidence to pull together and how to answer gaps without hurting your round.
Updated 5 min readBy the ESG Now editorial team
To prepare for an ESG due diligence questionnaire, pick one person to own it, gather your facts across five areas (data privacy, workforce, governance, environmental impact and responsible product use), attach evidence wherever you can, and answer gaps honestly with a date for fixing them. Most early-stage questionnaires are a few pages long. With the right documents in one place, you can finish in an afternoon.
The questionnaire usually lands in the middle of everything else in diligence. That is why a little preparation now saves you a stressful week later.
What is an ESG due diligence questionnaire?
It is a set of questions an investor uses to understand how your company manages environmental, social and governance risks. ESG here is less about saving the planet and more about spotting problems that could hurt the investment: a data breach, a toxic culture, a founder conflict or a product that attracts regulators.
Most VC questionnaires are built from a few well-known sources. The Invest Europe ESG due diligence questionnaire is widely used by private equity and venture firms, and VentureESG’s universe of questions underpins several UK VC templates. MMC Ventures, for example, says its short ESG questionnaire draws on that VentureESG list. Many funds then track the same topics each year after investment using the ESG_VC framework.
What questions are in a typical startup ESG questionnaire?
The wording varies, but the topics are remarkably consistent. This table shows what tends to come up and the evidence that answers it best.
| Topic | Typical questions | Best evidence |
|---|---|---|
| Data privacy and security | What personal data do you process? Do you have a privacy notice, access controls, a breach process? | Privacy notice, security policy, list of data processors |
| Workforce | Headcount, contractors, diversity monitoring, pay approach, benefits, training, health and safety | Headcount summary, aggregated diversity data, H and S policy |
| Governance | Board composition, conflicts of interest, who owns compliance, whistleblowing | Board list, code of conduct, conflicts register |
| Environmental impact | Have you measured your footprint? What drives it? Any targets? | ESG report with carbon footprint, environmental policy |
| Responsible product use | Could the product be misused or cause harm? How do you test for bias or safety? | Short written risk assessment, product policies |
Some questionnaires add supply chain questions (who your main suppliers are and whether you check them) and community questions (volunteering, giving, local hiring). They are usually lighter touch at early stage.
How to prepare in a week
You do not need to drop everything. Spread it across a normal working week.
- Day one: name an owner. One person drafts and signs off every answer. Consistency matters more than polish.
- Day two: gather the facts. Headcount, contractor numbers, where customer data lives, which tools process it, who sits on the board. Most of this is in your head or your HR tool already.
- Day three: get your carbon baseline. Investors increasingly expect at least a rough carbon footprint. For a small team this takes under half an hour with the right tool.
- Day four: check your policies. List what you have in writing. Anything missing becomes a dated commitment rather than a gap. Our guide to the ESG policies to have before you fundraise covers the core set.
- Day five: draft, review, send. Read every answer against your data room. If your deck says 12 employees and the questionnaire says 14, someone will ask why.
How to answer when you do not have something yet
Gaps are normal. Investors expect them from a young company. The trick is to answer in three parts: where you are now, what you are doing about it and by when.
For example:
Do you have a written environmental policy? Not yet. We measured our footprint for the first time this year (about 4 tCO2e, mainly flights and our co-working share). We will adopt a short environmental policy, owned by our COO, before completion.
Do you monitor workforce diversity? We collect gender data and will introduce a voluntary, anonymous diversity survey covering other characteristics this quarter. With 9 people we will report it in aggregate only.
Both answers show awareness, a sensible plan and a named owner. That is what investors are looking for.
Common mistakes to avoid
- Overclaiming. “Carbon neutral” or “net zero” without evidence is a red flag. If you have bought offsets, say exactly what you bought and how much.
- Copying a big company’s policy. A 30-page corporate code of conduct in a 6-person startup’s data room tells the investor it has never been read.
- Inconsistent numbers. Headcount, revenue and emissions should match across the questionnaire, the deck and the data room.
- Ignoring what your report leaves out. Be clear about the boundary of your carbon footprint. ESG Now, for example, covers energy, company vehicles, business travel, waste and water, and estimates commuting, homeworking and (optionally) purchases such as software and cloud services from spend. It does not cover downstream Scope 3 sources such as the use of products you sell. Say which figures are estimates and what is outside the boundary.
What if you receive a long, corporate-style questionnaire?
Sometimes a fund, or a corporate venture arm, sends a questionnaire written for much larger companies. It might ask about an ESG risk register, a standalone ESG policy, or supplier audits across multiple countries.
Do not panic and do not invent processes to fill the boxes. Answer what applies, mark the rest as not applicable with a short reason, and add a covering note explaining your stage. Something like “We are a 9-person company in a single co-working office. Where a question assumes a formal management system, we have described our current practice and what we plan to put in place as we grow.”
Investors who send long templates usually know they will get short answers from startups. A calm, honest response that shows you understood each question is what they will remember.
Where ESG Now fits
ESG Now is a guided questionnaire that turns what you know about your business into the documents an investor asks for: a shareable ESG report, a carbon footprint using UK government conversion factors, and a private action plan that shows which policies you already have in place and which are worth adding next. Every calculation is shown in the appendix, and each figure is labelled as measured, estimated or a data gap. You can read more about the methodology.
Your answers save as you go, and your first report is free. Start your report and you will have most of the environmental answers ready, and a clear list of policy gaps, before the questionnaire arrives.
Once you have the documents, our ESG data room checklist shows how to organise them, and the startups raising investment hub has everything else in one place.
Common questions
How long does an ESG due diligence questionnaire take to complete?
For a seed or Series A startup, most ESG questionnaires take a few hours once you have the facts to hand. The slow part is usually finding numbers and policies. Having a recent ESG report and your policies in one folder cuts that to an afternoon.
Can I leave questions blank if they do not apply?
Avoid blanks. Write not applicable with a one-line reason, such as no physical products or no company vehicles. A blank looks like you missed the question or are avoiding it.
Who should complete the ESG questionnaire?
Usually a founder or the COO, with input from whoever handles people and data. One person should own the final version so the answers are consistent with your data room and any other diligence responses.
Do investors check ESG questionnaire answers?
They often ask for evidence such as policies or a carbon footprint report, and answers can find their way into the disclosure process for the investment. Treat it like any other diligence document and only state what you can back up.
Your first report is free.
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More for you: ESG reports for startups raising investment
Keep reading
- Startups and investmentESG for startups: what investors ask at seed and Series AMost VCs now ask a short set of ESG questions during diligence. Here is what comes up at seed and Series A, and what a good answer looks like when you have a tiny team and no time.Read the guide →
- Startups and investmentWhat ESG documents to put in your data roomA tidy ESG folder answers half the diligence questions before they are asked. Here is exactly what to put in it, how to organise it and what to keep out.Read the guide →
- Startups and investmentThe ESG policies to have in place before you fundraiseSix short policies cover most of what investors ask about at seed and Series A. Here is which ones you need, which are legally required and how to write them without a lawyer on retainer.Read the guide →